We collect the following types of information to ensure efficient communication and operation
within the company:
• Customers and Clients: Contact information such as email addresses, phone numbers,
and any other personal data provided when clients book services or engage with us.
• Employees: Contact information, including phone numbers, provided during the
onboarding process through a signed consent form for work-related communications.
For Employees:
• During Onboarding: Employees are required to complete a paper consent form as part
of their onboarding process. This form explicitly asks for consent to receive SMS
messages for work-related matters, such as scheduling updates, route changes, and
operational instructions.
• Opt-In Procedure: SMS communication for employees is conversational and necessary
for day-to-day operations. Employees are informed that SMS messages are optional,
and they can choose not to opt in.
• Acknowledgment: By signing the form, employees acknowledge their consent to
receive SMS notifications related to their work. The signed consent form is securely
stored in the employee’s personnel file for record-keeping and compliance purposes.
• Opt-Out Option: Employees have the option to opt out of SMS communications at any
time by replying “STOP” to any SMS message they receive. Opting out via text will stop
all work-related SMS communications.
When you opt in to receive SMS messages from Tivoli Logistics INC, the following practices
apply:
• Message Frequency: SMS notifications will only be sent as necessary for work-related
matters. These will include updates related to job assignments, operational changes, or
urgent instructions. The frequency will be kept to a minimum.
• Fees Disclosure: Standard message and data rates may apply based on your mobile
carrier plan.
• Opt-Out: Employees and clients can opt out of receiving SMS messages at any time by
replying “STOP” to our SMS messages. Opt-out messages will confirm your choice and
indicate that no further messages will be sent. Clear opt-out language is provided in all
SMS communications.
• HELP: For assistance, employees and clients can reply “HELP” to any SMS message or
contact us directly at operations@tivolilogisticsinc.us or 312-300-3110.
At Tivoli Logistics INC, we respect your right to control your personal information and provide
the following options:
• Access and Updates: You can request access to or corrections for the personal
information we hold about you. Please contact us at operations@tivolilogisticsinc.us or
call us at 312-300-3110 for any changes or updates.
• Opt-Out: You may opt out of SMS notifications at any time by texting “STOP” to any
message we send. For employees, opting out will stop all SMS communications related
to work updates.
• Withdrawal of Consent: Employees can withdraw their consent for SMS notifications at
any time by texting “STOP” to the number sending the messages. This will stop all work-
related SMS communication. Withdrawal via text is the only way to stop receiving SMS
updates.
All consents obtained for SMS communications are securely stored and logged to ensure
compliance with our internal policies and regulatory requirements. This includes both client
consents obtained through email and employee consents obtained through signed paper forms.
• The signed employee consent forms are securely stored in the employee’s personnel
file.
• We implement strict security measures to ensure that personal information and consent
records are protected from unauthorized access.
At Tivoli Logistics INC, we are committed to maintaining the confidentiality of your personal
information. We do not share, sell, or rent your phone numbers or consent information with any
third-party companies for marketing or other purposes.
Your personal information, including contact details, is used solely for the purpose of providing
our services or communicating important updates related to those services.
We take the privacy and security of your personal information seriously. To safeguard your data,
we implement the following measures:
• Data Encryption: All electronic communications, including SMS and emails, are
encrypted to prevent unauthorized access.
• Access Controls: Only authorized personnel have access to stored personal
information. We utilize strict authentication protocols to protect this data.
• Secure Storage: Personal data and consent records are stored in secure, encrypted
environments, both physically and digitally.
• Regular Audits: We conduct regular privacy and security audits to identify and address
any potential vulnerabilities.
• Employee Training: Our staff receives ongoing training to ensure compliance with data
privacy laws and best practices.
If you have any questions or concerns regarding this Privacy Policy or our data practices,
please contact us at:
• Email: operations@tivolilogisticsinc.us
• Phone: 312-300-3110
• Website: https://www.tivolilogistics.com/
We may update this Privacy Policy from time to time to reflect changes in our practices,
technology, or legal requirements. Any updates will be posted on our website, and the effective
date will be revised accordingly. We encourage you to review this policy periodically to stay
informed about how we protect your information.
Terms & Conditions
By accessing or using the services provided by Tivoli Logistics INC, you agree to comply with
and be bound by the following terms and conditions, as well as any applicable laws and
regulations. If you do not agree to these terms, please refrain from using our services.